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- Lack of Sophistication Among Mobile Marketers Limits Program Effectiveness - BWWGeeksWorld geeks.broadwayworld.com/article/Lack-o… 1 day ago
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Monthly Archives: September 2008
Multi-channel customer experience: new research
In my day job, working for Foviance, I have just completed and presented some research with Call Centre Consultancy RXP‘s Managing Director Paul Weald. Together we researched the Travel industry to establish how well the delivered a multi-channel customer or … Continue reading
Posted in Customer Experience, Multi channel, Usability
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Solar tie – mobile phone charger (you can’t make this stuff up)
A colleague sent me this while I was on holiday in August and I have been meaning to blog it ever since but the catch up from holiday is only just reaching a conclusion. You really can’t make this stuff … Continue reading →