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Monthly Archives: February 2010
Have Starbucks broken the code or solved the puzzle?
So we can all rest easy now that Starbucks have managed the “crack the customer experience code”. This was reported across the “wire” after Starbucks CEO, Chairman and President Howard Schultz reported record earnings and explained that Starbucks had lost … Continue reading
Posted in Brands, Customer Experience, Economy, Multi channel, Social Networking
Tagged code, Customer Experience, cypher, Howard Schultz, Starbucks
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