RSS Feed
My Twitter Feed
- Hi Viktor, you have a 404 on this link: viktorsblog.com/hubspot-to-wor… 4 weeks ago
- Engage Group engagegroup.co.uk/Blogs/April-20… 1 month ago
- In 2012 there were 55 mobile devices sold per second globally and 22 of those were smartphones. A stat worked out for a presentation but in… 1 month ago
- One of the companies I work with is looking for a hungry, new business professional. Would suit someone with 2 -3 years experience, proper … 1 month ago
- Good summary of top stories in HR Big data, social enterrise and engagement eepurl.com/xZKqn 1 month ago
-
Recent Posts
Links
Other links
Recent Comments
garryclarkson on npower vs OVO 我的執事王子 on Electronic book readers Florene on Electronic book readers Blendtec on Blunden Consulting – it… Robert cattle on npower vs OVO Archives
- January 2013
- July 2012
- June 2012
- April 2012
- January 2012
- October 2011
- September 2011
- July 2011
- May 2011
- February 2011
- January 2011
- July 2010
- March 2010
- February 2010
- January 2010
- December 2009
- September 2009
- August 2009
- June 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
Tags
3G Android Asia Automotive branded utility Call Centre cell phone China Citibank consumer Coremetrics cultural revolution Customer Experience customer service Dell Economy facebook Google Gwyn Burr HR iPad iphone Jessops JockTalk mini-laptop Mobile mobile internet mobile phone multichannel customer experience Nike Omniture Online restricted access Retail Sainsbury's Shanghai social media Social Networking sports social networking travel industry twitter Usability use-by-date User Experience web analytics
Monthly Archives: September 2011
In defence of Morrisons
Yesterday, Mycustomer.com reported that retailers were losing millions because of poorly integrated touchpoints. It goes on to say many are playing catch-up and can’t understand why “retailers are allowing sub-standard websites to damage online sales opportunities”. Of course in an … Continue reading
Posted in Brands, Customer Experience, Economics, Mobile, Multi channel, Web
Tagged Mobile, Morrisons, multichannel customer experience, mycustomer.com
Leave a comment
The Numbers and Connections
“The success of human beings depends crucially, but precariously, on numbers and connections.” This quotation comes from chapter one titled “The collective brain” in Matt Ridley’s excellent book called “The Rational Optimist“. In this chapter Ridley describes a world that thrived … Continue reading
npower vs OVO
I have just switched my electricity and gas supply to OVO and it wasn’t a price decision. In fact I have signed up for their green tarrif so I am actually paying a little more, but the stories of great … Continue reading
Communication is everything
I spotted this yesterday at Tesco’s on City Road – Genius. Check out the white A4 update for opening hours – Every Little Helps.
Big data, big opportunity
I visited Adtec today and attended various presentations and seminars. One of these was delivered by Fabric/Infosys and talked about Big data and to kick it off presented some interesting data facts I want to share. You might be surprised to … Continue reading →