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	<title>Comments for Blunden's crucible</title>
	<atom:link href="http://paulblunden.com/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://paulblunden.com</link>
	<description>Thoughts about the future of customer experience</description>
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		<title>Comment on Blunden Consulting by Paul Blunden</title>
		<link>http://paulblunden.com/blunden-consulting/#comment-655</link>
		<dc:creator><![CDATA[Paul Blunden]]></dc:creator>
		<pubDate>Fri, 13 Jan 2012 15:38:17 +0000</pubDate>
		<guid isPermaLink="false">http://blunden.wordpress.com/?page_id=487#comment-655</guid>
		<description><![CDATA[You are very kind.]]></description>
		<content:encoded><![CDATA[<p>You are very kind.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Blunden Consulting by Marty Carroll</title>
		<link>http://paulblunden.com/blunden-consulting/#comment-653</link>
		<dc:creator><![CDATA[Marty Carroll]]></dc:creator>
		<pubDate>Thu, 12 Jan 2012 20:24:05 +0000</pubDate>
		<guid isPermaLink="false">http://blunden.wordpress.com/?page_id=487#comment-653</guid>
		<description><![CDATA[You are hiding your light under a bushel Mr Blunden - you have many more strengths than you describe above! The very best of luck with it!]]></description>
		<content:encoded><![CDATA[<p>You are hiding your light under a bushel Mr Blunden &#8211; you have many more strengths than you describe above! The very best of luck with it!</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Blunden Consulting by Blunden Consulting &#8211; it&#8217;s alive! &#171; Blunden&#8217;s crucible</title>
		<link>http://paulblunden.com/blunden-consulting/#comment-652</link>
		<dc:creator><![CDATA[Blunden Consulting &#8211; it&#8217;s alive! &#171; Blunden&#8217;s crucible]]></dc:creator>
		<pubDate>Thu, 12 Jan 2012 18:30:29 +0000</pubDate>
		<guid isPermaLink="false">http://blunden.wordpress.com/?page_id=487#comment-652</guid>
		<description><![CDATA[[...] Blunden Consulting [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Blunden Consulting [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on What I&#8217;m Reading by The Numbers and Connections &#171; Blunden&#8217;s crucible</title>
		<link>http://paulblunden.com/what-im-reading/#comment-522</link>
		<dc:creator><![CDATA[The Numbers and Connections &#171; Blunden&#8217;s crucible]]></dc:creator>
		<pubDate>Wed, 21 Sep 2011 07:55:50 +0000</pubDate>
		<guid isPermaLink="false">http://paul-blunden.com/what-im-reading/#comment-522</guid>
		<description><![CDATA[[...] What I&#039;m Reading [...]]]></description>
		<content:encoded><![CDATA[<p>[...] What I&#039;m Reading [...]</p>
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	<item>
		<title>Comment on Sainsbury’s combines HR with Customer Service by Payrolling Service</title>
		<link>http://paulblunden.com/2011/02/01/sainsbury%e2%80%99s-combines-hr-with-customer-service/#comment-520</link>
		<dc:creator><![CDATA[Payrolling Service]]></dc:creator>
		<pubDate>Mon, 19 Sep 2011 01:59:10 +0000</pubDate>
		<guid isPermaLink="false">http://paulblunden.com/?p=362#comment-520</guid>
		<description><![CDATA[You&#039;ve got great insights about HR Service, keep up the good work!]]></description>
		<content:encoded><![CDATA[<p>You&#8217;ve got great insights about HR Service, keep up the good work!</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on What I&#8217;m Reading by Leah Mcelveen</title>
		<link>http://paulblunden.com/what-im-reading/#comment-496</link>
		<dc:creator><![CDATA[Leah Mcelveen]]></dc:creator>
		<pubDate>Tue, 21 Jun 2011 16:04:28 +0000</pubDate>
		<guid isPermaLink="false">http://paul-blunden.com/what-im-reading/#comment-496</guid>
		<description><![CDATA[Skillfully noted and discussed. Thanks for taking the time.]]></description>
		<content:encoded><![CDATA[<p>Skillfully noted and discussed. Thanks for taking the time.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on How can we save Jessops? by Aileen</title>
		<link>http://paulblunden.com/2008/07/16/how-can-we-save-jessops/#comment-462</link>
		<dc:creator><![CDATA[Aileen]]></dc:creator>
		<pubDate>Mon, 25 Apr 2011 05:17:57 +0000</pubDate>
		<guid isPermaLink="false">http://blunden.wordpress.com/?p=83#comment-462</guid>
		<description><![CDATA[Walking in the prsecnee of giants here. Cool thinking all around!]]></description>
		<content:encoded><![CDATA[<p>Walking in the prsecnee of giants here. Cool thinking all around!</p>
]]></content:encoded>
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		<title>Comment on Apple iPad &#8211; the latest business tool by Shane</title>
		<link>http://paulblunden.com/2010/07/20/apple-ipad-the-latest-business-tool/#comment-281</link>
		<dc:creator><![CDATA[Shane]]></dc:creator>
		<pubDate>Tue, 20 Jul 2010 21:26:45 +0000</pubDate>
		<guid isPermaLink="false">http://paulblunden.com/?p=352#comment-281</guid>
		<description><![CDATA[Yes, this is exactly what I have been saying as well!  The iPad is a great business tool but one has to realize it&#039;s limitations as well. I did a post on some really nice business tools and as you can see it is chock full of benefits!!!

http://www.ipaddaily.com/ipad-for-business]]></description>
		<content:encoded><![CDATA[<p>Yes, this is exactly what I have been saying as well!  The iPad is a great business tool but one has to realize it&#8217;s limitations as well. I did a post on some really nice business tools and as you can see it is chock full of benefits!!!</p>
<p><a href="http://www.ipaddaily.com/ipad-for-business" rel="nofollow">http://www.ipaddaily.com/ipad-for-business</a></p>
]]></content:encoded>
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		<title>Comment on System generated username suggestion by arvind</title>
		<link>http://paulblunden.com/2009/03/20/system-generated-username-suggestion/#comment-274</link>
		<dc:creator><![CDATA[arvind]]></dc:creator>
		<pubDate>Mon, 07 Jun 2010 18:07:12 +0000</pubDate>
		<guid isPermaLink="false">http://paulblunden.com/?p=260#comment-274</guid>
		<description><![CDATA[Can u able to explain the logic behind this string suggestion creation..]]></description>
		<content:encoded><![CDATA[<p>Can u able to explain the logic behind this string suggestion creation..</p>
]]></content:encoded>
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		<title>Comment on Marketing Week: Customer Experience Master Class by GarethMJ</title>
		<link>http://paulblunden.com/2010/03/12/marketing-week-customer-experience-master-class/#comment-271</link>
		<dc:creator><![CDATA[GarethMJ]]></dc:creator>
		<pubDate>Fri, 16 Apr 2010 07:55:42 +0000</pubDate>
		<guid isPermaLink="false">http://paulblunden.com/?p=344#comment-271</guid>
		<description><![CDATA[On the customer experience / social media buzz angle - check out nbuzz - its an innovative corporate rep tool for social media buzz. 

There are a couple of really good cases studies on site - one for lego that uncovered the busiest traffic re: lego was for a series of mini films made using lego characters.  We&#039;ve probably all seen Lord Vader (eddie izzard voice over) and other star wars spoofs - which lego didn&#039;t mind too much so they tell me. Its was the spoofed porn films they weren&#039;t too pleased to uncover.

This led to a bigger issue that links to you comment re:action and reaction - how can you put it to use when you aren&#039;t in control and your brand is being damaged by the buzz of the internet and socially driven buzz...?

Lego sought injuctions to stop the spread / hosting of the files under inapproriate content rules - but the web is wide and hard drives are large and they&#039;ll spend fortunes protecting their brand while we all have a cheap laugh at the expense of a cheap laugh or two!]]></description>
		<content:encoded><![CDATA[<p>On the customer experience / social media buzz angle &#8211; check out nbuzz &#8211; its an innovative corporate rep tool for social media buzz. </p>
<p>There are a couple of really good cases studies on site &#8211; one for lego that uncovered the busiest traffic re: lego was for a series of mini films made using lego characters.  We&#8217;ve probably all seen Lord Vader (eddie izzard voice over) and other star wars spoofs &#8211; which lego didn&#8217;t mind too much so they tell me. Its was the spoofed porn films they weren&#8217;t too pleased to uncover.</p>
<p>This led to a bigger issue that links to you comment re:action and reaction &#8211; how can you put it to use when you aren&#8217;t in control and your brand is being damaged by the buzz of the internet and socially driven buzz&#8230;?</p>
<p>Lego sought injuctions to stop the spread / hosting of the files under inapproriate content rules &#8211; but the web is wide and hard drives are large and they&#8217;ll spend fortunes protecting their brand while we all have a cheap laugh at the expense of a cheap laugh or two!</p>
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