Tag Archives: User Experience

I haven’t bought a news paper in years but I buy The Times daily

Posted on 22 May, 2011 by

I am now totally convinced that digital publications will be the salvation of the news print industry. I haven’t paid for a paper in years but now read The Times every day on my iPad and have subscribed to the … Continue reading →

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Filleting

Posted on 24 January, 2011 by

I thought I should get some value from my UPA (Usability Professionals Association) membership this year so I attended a talk by Andrew Harder (no, the irony wasn’t lost on me) of Nokia. The theme of his talk was the … Continue reading →

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System generated username suggestion

Posted on 20 March, 2009 by

I love this. We are working with a financial services business (we work with many) and during the registration process you have to select a username. If you choose one that someone else already has the system offers an alternative. … Continue reading →

Posted in Usability, User Experience | Tagged , , , | 2 Comments

Nine inches but not quite performing for me

Posted on 9 January, 2009 by

I am now the proud owner of a Dell mini. I have been hankering after one of these beauties for some time and when Dell announced they were launching their own I waited eagerly to get my hands on one. … Continue reading →

Posted in Brands, Customer Experience, Mobile, Social Networking, User Experience | Tagged , , , , , , | 3 Comments

Travolution Question Time – Sept 23rd

Posted on 1 October, 2008 by

I was lucky enough to be invited to the Travolution Question Time which was held on 23rd September at the Soho Hotel. The evening was very interesting, particularly with the timing following the collapse of XL and the Channel Tunnel … Continue reading →

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Waiter, there’s a fly in my soup

Posted on 20 July, 2008 by

British people, in general, don’t like to make complaints in restaurants. There are two reasons why. The first is that most Brits were brought up to believe that it is best to disappear in to the background rather than make … Continue reading →

Posted in Usability, User Experience, Web | Tagged | 1 Comment

Starbuck’s to close 600 stores in the US

Posted on 10 July, 2008 by

An article this week in HBS revealed that Starbuck’s is to close some 600 US stores. HBS put it down to 3 reasons: disenfranchise early adopters,  too many products and superficial growth from too many stores and products, which in … Continue reading →

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